Business Telephone Banking

You can perform most of your banking transactions and request information relating to your accounts over the telephone via our Automated Telephone Banking service or Call Centre.

If you need to access your accounts from anywhere at anytime use our 24-hour Automated Phonebanking service. This is a convenient, simple and safe way to complete your daily transactions.

Alternatively you can call our personal banking Call Centre on 4 4722 24 on any working day between 8.30 a.m. and 4.30 p.m. Our staff will be glad to assist you with your requests and inquiries.

• Access your accounts privately and securely with a Personal Identification Number (PIN)
• Access your account balance and make transaction inquiries
• Pay your utility bills and HSBC credit card bills
• Order cheque books
• Transfer funds
• Make predefined third party payments
• Report lost ATM cards
• Open Time Deposit accounts
• Open Time Deposit accounts
• Exchange rate and interest rate information
• Fax delivery service

• Copies of Utility Company Bills (Only if the bill payment option is taken)
  
  Call Centre
  
  
• Obtain your account balance and make transaction inquiries
• Find out the latest exchange rates
• Make deposit rate inquiries
• Stop cheque payments
• Inquire on cheque status
• Transfer funds between accounts up to a maximum of Rs. 250,000
• Make your HSBC credit card payments
• Inquire on inward and outward remittances
• Find out about your Time Deposit accounts
• Obtain information on our banking products
• Request new cheque books, balance certificates and copies of bank statements

For further information, please call our Customer Service Centre on 4 4722 24 or stop by at your nearest HSBC branch.You could also contact us via e-mail.