HSBC Premier MasterCard

Wherever you live or travel across the globe, with HSBC Premier, you can always expect a warm welcome. Find out how HSBC Premier will bring you a world of round-the-clock services, unrivalled local insight and exceptional emergency support.

• Exclusive Rewards

Reward your self by using your HSBC Premier MasterCard®, Get 1 points for every LKR100 you spend. The most convenient and hassle free Rewards redemption system available in town. Now you can redeem points instantly for goods and services at our partner outlets or convert them into air miles.

Every Rs.100 spent = 1 points
Every 1 points = Rs.1 in redeemable value

Collect 1000 points and you can start redeeming

Please click here for the list of our partner outlets
• Mileage Rewards

Now the sky is no longer the limit for HSBC Premier credit cardholders. Earn 5000 Rewards points with your credit card and fly the world for free! Click here for further information.
• Charity Redemption

You now have the option of donating funds to the following Charity organisations by redeeming your Rewards points.

Name of Charity organisation
- SOS Children's Village
- CandleAid Lanka (formerly known as Association For Lighting A Candle - AFLAC)
- Cancer Society
- Helpage
- St.Joseph's Deaf School Ragama

How do you redeem your Rewards points and donate it to the Charity organisation?
- Simply call our dedicated Premier 24 hours customer service hotline on 4 4722 72 and give your request to our customer service representative.
- The redemption will be indicated in your next statement.
• Year Round Offers

Enjoy attractive discounts right throughout the year when you pay with your HSBC Premier credit card.
• Home & Away Privilege Programme

You can now access to the same shopping, dining, leisure and entertainment discounts and benefits that local HSBC premier credit cardholders enjoy wherever you travel in over 40 countries. Visit www.homeandaway.hsbc.com or click here for full details of exclusive local offers in each country plus the latest travel tips and news.
• Concierge Service

As an HSBC Premier credit cardholder you can now enjoy the luxury and convenience of having the next best thing to a personal butler. The Concierge Service is tailor-made service to cater to your needs. You can look forward to free delivery as well as special discounts. Please click here for further details.
• Araliya Lounge Facility at the Departure lounge - BIA Katunayake

- Each member accessing the lounge will need to carry a Premier Credit Card, Premier Debit card or a Premier Children's Savings Recognition Card issued by Sri Lanka.
- Other family members and friends will not be able to enjoy this facility even through payment.
- Maximum duration per visit to the lounge is 6 hours.
- Offer Valid till 31 December 2011.


• Cash advance locally and overseas

You can get cash advances from any HSBC ATM or Visa/Plus, Master/Cirrus ATM in Sri Lanka in addition to over 1,000,000 ATM's participating banks and financial institutions worldwide. Your cash advance limit is 50% of your permanent credit limit. Temporary limit increases or cash deposits to your account will not increase your cash advance limit.
• MasterCard Global Service

MasterCard Global service programme of MasterCard international makes the following services available for HSBC Premier cardholders.

- Emergency encashment services
We understand that accidents can and do happen so we provide hassle-free encashment services to you and your family should such an emergency arise. You can choose to either visit one of our HSBC branches or simply make a collect call to the Premier Emergency hotline on (1) 314 275 6781 to arrange emergency cash that can be delivered to over 245,000 outlets across 200 countries ; now that's convenience!

- Report loss of credit cards and emergency card replacement service
We provide efficient emergency lost/stolen card reporting and replacement services through the Premier Emergency hotline on (1) 314 275 6781. Should you lose your card, we will stop your lost card immediately and arrange to issue a new card to you on the next day or an emergency cash advance pending delivery of the replacement card.

- Worldwide number (1)-908-PREMIER((1)-908-7736437)
Wherever you are in the world, it's easy to remember that you can always call our worldwide Premier hotline (1)-908-PREMIER for the aforementioned emergency assistance services 24 hours a day, 7 days a week ensuring peace of mind.

You can simply obtain this service 24 hours a day, 365 days a year either by contacting HSBC Premier Customer Service hotline or MasterCard Premier Emergency hotline through the following contact numbers.

If you are in Sri Lanka (011) 4472272
If you are overseas - call collect (00) 94 11 2472262
Master Card Premier hotline (1) 314 275 6781

For further information, please call our Customer Service Centre on 4 4722 72 or stop by at your nearest HSBC branch.You could also contact us via e-mail.