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Quick Consumer guide

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Credit card terms and conditionsCredit Card Terms and Conditions

 

Personal banking tariffPersonal Banking Tariff

 

Credit card Statement LayoutCredit Card Statement Layout

 

Dispute ResolutionDispute Resolution Mechanism

 

Fraud avoidance and handling lost cardsLost Cards and Fraud Avoidance

 

Credit card charges and interest calculation examplesCredit Card Charges and Interest Calculation Examples

 

Code of conductCode of conduct for External Debt Collection Agencies

 

Payment recovery procedureInformation on HSBC payment recovery procedure

 

Agency detailsAgency details

 

Code of conduct for credit card operationsCode of conduct for credit card operations

 

Gold Application Form - SinhalaGold Application Form