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Internet Banking Features and Benefits

Instant clarifications and solutions on all online banking needs at our Digital Clinic for HSBC customers

Be it replacing your token, password reset or even signing up for Personal Internet Banking (PIB) here’s the solution.

The Digital Clinic for HSBC customers will help you to register for any of the services. Visit our branches on any of the dedicated days to resolve your concerns instantly.


Date and Time

HSBC Branch Kandy – No.27 Cross Street Kandy

HSBC Branch Galle - No 120/2 Matara road, Pettigalwatta, Galle

18-29 April 2016

09:00 am – 05:00 pm

What’s more! The first 30 customers to register for Personal Internet Banking (PIB) will receive an attractive gift each day at the specified location.

Total banking convenience anytime

All your banking needs are only a few clicks away! No matter where you are, at home or abroad, you can access and take control of your finances using HSBC internet banking. It lets you bank with the utmost ease, convenience and security through up-to-date technology. All it takes is a click of the mouse.

Your transactions and activities are protected by the highest level of security. HSBC is committed to high levels of online banking security and have introduced the use of a Security Device as an extra layer of protection to ensure that your banking information and transactions online are safe and secure. With this added security feature, you can enjoy greater peace of mind knowing that the online transactions have been further authorized by you only.

Features and Benefits

Keep track of your posted transactions
View up to two months of transaction activity
Monitor credit card spending, due dates and rewards points
Review time deposit account summaries
View your up-to-date net worth statement – consolidated from your linked deposit, investments, loans and credit card accounts

Subscribe to paper-less banking
Get your deposit or credit card statements on your cut-off date. No need to wait for postal or courier delivery
Download and file your electronic statements for easy reference

Transfer funds from your account to anywhere in the world
Set real time and schedule transfers from your account to any HSBC and non HSBC account islandwide
Transfer funds to credit cards or request a cashiers order

Pay bills and waste no time falling in line
Set real time and schedule transfers from your account to any HSBC and non HSBC account
Enroll your payee reference numbers online without needing to go to the branch or sending signed instructions
View, modify or cancel future-dated or recurring payments

Enjoy loads of online features that will surely meet your needs
Order checkbooks
Update your personal information
Request for copies of statements
Request for stop payment order of your issued checks
Send a secured e-mail to a customer service representative through your internet banking mailbox
Get real time access to foreign currency and interest rates
Request for temporary increase in credit limit for your credit card

Registrations for Personal Internet Banking