Stand a chance to win a Samsung Galaxy S3 phone when you use HSBC's Phonebanking Service.

Cut straight to the chase when you call HSBC's Phonebanking service with the all new short code service.

Short codes are specially designed to access your preferred option instantly as and when you need it at you finger tips. This will give you faster access to options available on this service.

Over 40 banking services will be provided with a short code for your convenience. And that's not all. WIN Samsung Galaxy S3 phones* when you use Phonebanking until from 27 August 2012 to 6 October 2012.

*Terms and Conditions apply

  • The duration of the "HSBC Short codes campaign" (hereinafter referred to as the "Promotion") of The Hongkong & Shanghai Banking Corporation Limited (hereinafter referred to as "the Bank") shall be from 27 August 2012 to 6 October 2012 inclusive of both days ("Promotional Period").
  • Eligibility criteria:- The Promotion is valid for the intended customers and cannot be transferred to another or to the other party of a joint account. The Promotion is open to intended Customers who hold Personal accounts ("Accountholders") or Credit cards ("Credit Cardholder/s") of the Bank, currently residing in Sri Lanka who shall successfully use the phone banking service (hereinafter referred to as "Phone banking") either on the Credit Cards or Personal accounts during the Promotional Period. Persons stated in clauses 3, 4, 5 and 6 below shall not be permitted to participate in the Promotion.
  • All corporate account holders and corporate credit cardholders of the Bank shall be excluded from the Promotion.
  • Joint account holder´┐Żs instructions given as both parties to sign shall be excluded.
  • Staff members of the Bank shall be excluded from the Promotion.
  • Any person other than the intended customers.
  • Three winners will be selected by way of a raffle draw and winners will be entitled for 3 Samsung Galaxy S III Smartphones.
  • The winners shall be notified individually via PIB secure mail and website, the gifts shall be available for collection at the end of the Promotional Period.
  • All written communications with regard to the Promotion should be addressed to The Manager, Head of Marketing, Group Communication and Corporate Sustainability, The Hongkong & Shanghai Banking Corporation Ltd, No 24, Sir Baron Jayatilake Mawatha, Colombo 1. Enquiries could also be made at our Call Centre number 4 4722 00 or via e-mail to the e-mail address
  • The Bank reserves the right to modify, change or withdraw all or any of the rules applicable to the Promotion at any time at its sole discretion.
  • Nothing herein amounts to a commitment or representation by the Bank to conduct similar promotions in the future.
  • In the event of any dispute regarding any of the Terms and Conditions contained herein, and/or in all matters relating to the Promotion, the decision of the Bank shall be final and conclusive.
  • The Bank has taken all reasonable measures to ensure that the Phonebanking system shall function without interruptions and/or breakdowns. However, if any breakdowns occur for some unforeseen reason the Bank shall not be liable for any claims.
  • These terms and conditions shall be governed by and construed in accordance with the laws of Sri Lanka.

Terms and Conditions

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General Hot line
4 4722 00

Short codes for Account holders, HSBC Classic and Gold Credit Card customers
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Visa Platinum Hot line
4 4722 42

Short codes for Visa Platinum Card customers
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Visa Signature Hot line
4 4722 75

Short codes for Visa Signature Card customers
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HSBC Advance Hot line
4 4722 43

Short codes for HSBC Advance customers
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HSBC Premier Hot line
4 4722 72

Short codes for HSBC Premier customers
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Call us on the below Toll Free numbers**




0772 4722 99




0722 4722 99




0785 4722 99


Lanka Bell


0115 4722 99




0714 4722 99




0112 4722 99




0114 4722 99

Toll Free Short codes
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** Please use your designated operator number to avail yourself for this service at no cost.