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Travel Insurance
Provided By Global Insurer Allianz Insurance Lanka Ltd
Enjoy free overseas travel protection when you use your HSBC Premier, HSBC Advance, Visa Signature and Platinum credit card to purchase your return air ticket from Sri Lanka.
Quick guide to the travel insurance offer
Who is eligible for this free travel cover?
All HSBC Premier, HSBC Advance, Visa Signature and Platinum credit card holders who purchase their return air tickets on their HSBC credit card.
Gold credit card holders can obtain this facility for a fee of USD25 (per person).
How can I extend this cover to family?
An HSBC credit cardholder may extend this travel insurance to his/her immediate family only when their respective return air tickets are charged to an HSBC credit card provided the cardholder is travelling with them. Immediate family comprises of the cardholder's legal spouse, unmarried children up to the age of 18 and in the event the child is an unmarried, full time student he/she can be included up to the age of 23.
Am I required to notify or request for the cover to have this benefit?
No - on purchase of the return air ticket on your HSBC credit card you are automatically enrolled under this scheme.
What age limits are there for this cover?
For Gold cardholders the age limit is 70 years. For Platinum, Visa Signature and Premier customers the age limit is 75 years.
How would I get a letter for visa purposes?
Please contact the HSBC Call Centre to assist you.
In the event of a claim what should I do?
Claim forms are available for download as follows:
Claim form for medical expenses
Claim form for loss of baggage and passport
Alternatively an email can be sent to travel@allianz.lk
1. All claims should be submitted within 30 days of arrival in Sri Lanka.
2. For the full list of required documents as per claim category please refer full list of terms and conditions.
If I need assistance while overseas whom would I contact?
Please contact the Allianz Global Assistance on +91 1 2 44 343 955.
Why is this offer available only with a return air ticket?
The reason for the return air ticket is to ensure the credit cardholder returns to Sri Lanka. Those who will not be doing so (e.g. students, immigrants) are deemed as temporary residents in the relevant country and as such cannot be included for this benefit.
Schedule of Benefits
| Covers | Premier / Visa Signature * (USD) |
Advance * (USD) |
Platinum (USD) |
Deductibles (USD) |
|---|---|---|---|---|
| Emergency Accident and Medical Expences & Evacuation & Repatriation |
75,000.00 | 75,000.00 | 60,000.00 | 50.00 |
| Accident Death and Dismemberment | 250,000.00 | 250,000.00 | 100,000.00 | |
| Accidental Death and Dismemberment (Common Carrier only) |
500,000.00 | 300,000.00 | 200,000.00 | |
| Common Carrier Baggage Loss (25% Per bag and 5% Article) |
2,000.00 | 2,000.00 | 2,000.00 | |
| Baggage Delay | 500.00 | 500.00 | 500.00 | 4 Hrs |
| Loss of Passport | 750.00 | 750.00 | 500.00 | |
| Personnel Liability | 50,000.00 | 50,000.00 | 25,000.00 | |
| Legal Fees | 25,000.00 | 25,000.00 | 10,000.00 | |
| Hijacking | 1,000.00 | 1,000.00 | 750.00 | |
| Trip Delay/Interruption (Per Person) | 1,500.00 | 1,500.00 | 1,000.00 | 4 Hrs |
| Trip Cancellation | 1,000.00 | 1,000.00 | 1,000.00 | |
24 hours Medical Assistance Services,
- Embassy referral - Weather and exchange rate information assistance - Emergency message transmission assistance - Arrangement of hotel accommodation in case of an emergency - Interpreter referral - Lost luggage assistance - Loss passport assistance |
Yes | Yes | Yes | |
| Upgrade from Cover to Cover | 35.00 | 35.00 | 35.00 |
Click here for schedule of benefits of Gold cards
Free Worldwide Assistance Services
All HSBC Sri Lanka credit card holders are eligible to use the 24 hour Allianz Global Assistance on +91 1 2 44 343 955 for support in the event of an emergency.
Need more information?
Feel free to contact the HSBC Call Centre on the following numbers:
+94 11 4 4722 00 - Visa Gold credit card holders
+94 11 4 4722 42 - Visa Platinum credit card holders
+94 11 4 4722 75 - Visa Visa Signature credit card holders
+94 11 4 4722 72 - HSBC Premier MasterCard credit card holders
Or stop by at your nearest HSBC branch.You could also contact us via e-mail.
To speak to Allianz Insurance Lanka Ltd
The Sri Lanka office is contactable on:
Tel: +94 11 2 300 400
Fax: +94 11 2 304 404
