Enjoy free overseas travel protection when you use your HSBC Premier, HSBC Advance, Visa Signature and Platinum credit card to purchase your return air ticket from Sri Lanka.
All HSBC Premier, HSBC Advance, Visa Signature and Platinum credit card holders who purchase their return air tickets on their HSBC credit card.
An HSBC credit cardholder may extend this travel insurance to his/her immediate family only when their respective return air tickets are charged to an HSBC credit card provided the cardholder is travelling with them. Immediate family comprises of the cardholder's legal spouse, unmarried children up to the age of 18 and in the event the child is an unmarried, full time student he/she can be included up to the age of 23.
No - on purchase of the return air ticket on your HSBC credit card you are automatically enrolled under this scheme.
For HSBC Premier, HSBC Advance, Visa Signature and Platinum credit cardholders the age limit is 75 years.
Please contact the HSBC Call Centre to assist you.
Claim forms are available for download as follows:
Alternatively an email can be sent to firstname.lastname@example.org
1. All claims should be submitted within 30 days of arrival in Sri Lanka.
2. For the full list of required documents as per claim category please refer full list of terms and conditions.
Please contact the Allianz Global Assistance on +91 1 2 44 343 955.
The reason for the return air ticket is to ensure the credit cardholder returns to Sri Lanka. Those who will not be doing so (e.g. students, immigrants) are deemed as temporary residents in the relevant country and as such cannot be included for this benefit.
|Covers||Premier / Visa Signature
|Emergency Accident and Medical Expences &
Evacuation & Repatriation
|Accident Death and Dismemberment||250,000.00||250,000.00||100,000.00|
|Accidental Death and Dismemberment
(Common Carrier only)
|Common Carrier Baggage Loss
(25% Per bag and 5% Article)
|Baggage Delay||500.00||500.00||500.00||4 Hrs|
|Loss of Passport||750.00||750.00||500.00|
|Trip Delay/Interruption (Per Person)||1,500.00||1,500.00||1,000.00||4 Hrs|
|24 hours Medical Assistance Services,
- Embassy referral
- Weather and exchange rate information assistance
- Emergency message transmission assistance
- Arrangement of hotel accommodation in case of an emergency
- Interpreter referral
- Lost luggage assistance
- Loss passport assistance
|Upgrade from Cover to Cover||35.00||35.00||35.00|
All HSBC Sri Lanka credit card holders are eligible to use the 24 hour Allianz Global Assistance on +91 1 2 44 343 955 for support in the event of an emergency.
Need more information?
Feel free to contact the HSBC Call Centre on the following numbers:
+94 11 4 4722 42 - Visa Platinum credit card holders
+94 11 4 4722 75 - Visa Visa Signature credit card holders
+94 11 4 4722 72 - HSBC Premier MasterCard credit card holders
Or stop by at your nearest HSBC branch.You could also contact us via e-mail.
To speak to Allianz Insurance Lanka Ltd
The Sri Lanka office is contactable on:
Tel: +94 11 2 300 400
Fax: +94 11 2 304 404
The Hongkong and Shanghai Banking Corporation Limited - Sri Lanka (hereinafter referred to as "HSBC") is not the supplier of the aforestated Insurance products. The products are underwritten and serviced by Allianz Insurance Lanka Limited, Sri Lanka and therefore, HSBC shall not accept any liability whatsoever in relation to the insurance contract/s entered by HSBC on behalf of HSBC cardholder as a benefit to the cardholders.
For more information please contact Allianz Insurance Lanka Limited, Sri Lanka on +94 11 2 300 400.