HSBC Easy Pay

Introducing HSBC EasyPay for the first time in Sri Lanka - bringing you increased convenience of transactions with complete peace of mind.

HSBC EasyPay have been installed at all HSBC branches and Day and Night Banking Centres and can be used by customers and non-customers on a twenty-four hour basis to make Credit Card payments and deposits to personal accounts by cash or cheque/s.

These deposits can be made as envelope deposits similar to those currently made at ATMs. Any user may simply key in the account or Credit Card number to make a deposit. You may also swipe the ATM or Credit Card to enter your account number. A transaction acknowledgement advice will be issued based on the data input by the user.

• 24 X 7 availability
• Can be used by customers as well as non-customers without an ATM/Credit Card or a Personal Identification Number(PIN)
• The following deposits can be made;
     - Cash deposit into Credit Cards
     - Cash deposit into Personal Banking Accounts
     - Cheque deposit into Credit Cards
     - Cheque deposit into Personal Banking Accounts
• The machine is very user friendly as it uses a 'touch screen' system
• The machine can be operated in English, Sinhala and Tamil languages
• Help text and voice instructions are available to guide the user
• A receipt is issued confirming the following;
     - Machine Number
     - Receipt Number
     - Date and Time
     - Amount keyed in by Customer
     - Account/Credit Card Number

There are no special requirements to operate the machine.

How to use HSBC EasyPay

Before proceeding to the machine:

• Complete the information on the envelope.
• Insert cash or cheque/s inside and seal the envelope.
     - Do not deposit more than 40 notes or cheques in one envelope.
     - Do not fold the cash or cheque(s).
     - Do not include any coins.

At the machine:

• Choose your language preference on screen.
• Select the deposit type - Credit Card Payment or Account Deposit.
• Indicate the account number - you can swipe your card or simply enter the account number using the keypad on the screen.
• Key in the deposit amount and confirm.
• Insert the deposit envelope in to the machine.
• Take your transaction advice.

• EasyPay Locations

For further information, please call our Customer Service Centre on 4 4722 77 or stop by at your nearest HSBC branch.You could also contact us via e-mail.