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Quick Consumer guide


Please note in the event of any discrepancy in the Sinhala and Tamil translations below, the English version shall prevail.


Important Updates on Your Credit Card



Credit Card Terms and Conditions



HSBC Credit Card Comparison



Dispute Resolution Mechanism



Lost Cards and Fraud Avoidance



Information on HSBC Payment Recovery Procedure



Collection Agency Details



Third Party Sales Agents (TPSA's)



Code of conduct for External Debt Collection Agencies



Code of conduct for External Direct Selling Agents



Code of Conduct for Credit Card Operations



Credit Card Payment Application



Credit Card Application form



Credit Card Welcome booklet