Contact us online

Contact us by phone

For general enquiries call us on: +94 11 4 4722 00.

 

Dedicated hotline for HSBC Premier customers on: +94 44 72 272.

Dedicated hotline for HSBC Advance customers on: +94 44 72 243.

Dedicated hotline for HSBC Signature customers on: +94 44 72 275.

Dedicated hotline for HSBC Platinum customers on: +94 44 72 242.

 

Corporate Customer Service Hotline: +94 44 72 224.

 

Dedicated customer solutions hotline on: +94 11 4 511 566.

Bank operating hours

Branches

All HSBC Branches in Sri Lanka will be open to customers on weekdays from 9.00 am - 3.00 pm and on Saturday the Bambalapitiya, Pelawatte branches will be open from 9.30 am - 1.00 pm to serve our personal customers.

The Bank will be closed on weekends and on all Public, Bank and Mercantile holidays.

Day and Night Automated Banking Centres

Our new 24 hour Day and Night Automated Banking Centres mark the development of a new range of services by HSBC, giving discerning Sri Lankan customers a taste of world-class banking and financial services of the twenty-first century.

Services available:

  • Phone banking
  • Online banking
  • ATM
  • Customer Service Help Desk

24 hour banking facilities

  • Online banking: log on to www.hsbc.lk
  • Phone banking: call 94 11 4 4722 00
  • ATMs: 26 HSBC ATMs, 1500 local ATMs supported by the Plus symbol and more than 1.4 Million ATMs worlwide