Top of main content
Man holding phone up close; image used for HSBC Sri Lanka Safe and Secure Online Banking page


Cyber security: How to bank safely

Shopping and banking online or via mobile apps can be fast and convenient. But, as with more traditional methods, it's important to protect yourself against cyber risks. Click here are some tips on how to ensure safety to match the simplicity.

Click here (PDF) to learn more about COVID-19 activities related financial crime risks.

Keeping you safe from possible Phishing, Vishing and Smishing attacks

What is Phishing?

Phishing is a cyber-crime in which a target or targets are contacted by email, telephone or text message by someone posing as a legitimate institution to lure individuals into providing sensitive data such as personally identifiable information, banking and credit card details, and passwords.

The information is then used to access important accounts and can result in identity theft and financial loss.

What is Vishing?

Vishing is a cyber-crime in which Individuals making phone calls and pretending to be a reputable company or individual in order to trick customers into revealing personal information, such as personal information, phone numbers, card information, identification details to gather information to commit frauds.

What is Smishing?

Smishing (SMS phishing) is a type of phishing attack conducted using SMS (Short Message Services) on mobile phones. Smishing messages typically include a threat or enticement to click a link or call a number and hand over sensitive information. Sometimes they might suggest you install some security software, which turns out to be malware.

To learn more on Phishing, Vishing and Smishing, Click here.

How to Shop Safely Online

Are you confident about the safety of your online purchases? To learn more on how to securely shop online Click Here

Man wearing mask holding phone; image used for HSBC Sri Lanka Coronavirus Scams page

Protect yourself from coronavirus themed scams.

man and child on phone; image used for the HSBC Sri Lanka Banking at Home Page

6 things you don't need to go to your branch for.

Happy woman using tablet on a couch; image used for HSBC Sri Lanka Ways to Bank

See all the ways that you can bank with us.

Listening to what you have to say about services matters to us. It's easy to share your ideas, stay informed and join the conversation.