Branch banking

HSBC LK
Ways to Bank
Branch banking

Convenient, direct banking

We understand that sometimes it's just easier to get your banking done in person. That's why we have a range of services that you can carry out at our branches and ATMs worldwide.

Do your banking in person

List of Branches for HSBC banking services

HSBC ATMs

With our local and international debit cards you can access up to three of your accounts and carry out most of your personal banking transactions 24 hours a day.

Withdraw up to a maximum of Rs.50,000 per day (subject to the type of account and country/region specific ATM limits)
Transfer funds up to Rs.1 million between your accounts and up to Rs.200,000 to third party accounts
Check your account balance
Pay your credit card and utility bills
Request a statement or chequebook
Change your personal identification number
Obtain a mini-statement

Branch counters

If you have a more complex request – or if you just prefer to do your banking in person – come and visit us at a branch counter. One of our team will be happy to help you.

HSBC Online Banking Kiosks

Access HSBC Online Banking at HSBC Online Banking kiosks available at all HSBC Branches and Day and Night Banking Centres.

Services offered by Teller

Withdrawals from accounts
Cash advances from credit cards
Deposits (Credit card Payments and cash deposits to accounts should be made via HSBC EasyPay. Credit card deposits will be credited by 7.30am of the second working day and the cash deposits to accounts will be credited by 1.00pm on the next working day for payments made via HSBC EasyPay)
Issuing of foreign currency notes
Encashing of foreign currency notes

Services offered by Customer Service Representative

Opening and closures of accounts
Issuing of Demand Drafts & Cashier's Orders
Transfers
Accepting of Telegraphic Transfer/RTGS (Real Time Gross Settlement)/SLIPS (Sri Lanka Inter-bank Payment System) requests to be processed on the next working day.
Applying for loans and credit cards

Real Time Gross Settlement (RTGS)

Make large value Sri Lankan Rupee (LKR) payments to a domestic Sri Lankan Rupee account held at another local bank or to certain financial instituions on the same day.

Telegraphic Transfers

Telegraphic Transfers are the quickest and safest method of making payments or transferring funds overseas. Our Telegraphic Transfer service uses the most up-to-date electronic banking and satellite communication systems. Our extensive branch network ensures that we can remit funds to a beneficiary bank anywhere in the world within 48 hours.