Top of main content
two businesswomen are having a meeting; image used for HSBC Sri Lanka ways to bank branch banking

Branch banking

Get your banking done in person

Convenient, direct banking

We understand that sometimes it's just easier to get your banking done in person. That's why we have a range of services that you can carry out at our branches and ATMs worldwide.

Do your banking anywhere

Stay in control of your finances easily with our mobile banking app. Whether you're checking your balances or setting up new transactions, the app lets you do your banking wherever you are.


With our local and international debit cards you can access up to three of your accounts and carry out most of your personal banking transactions 24 hours a day.

  • Withdraw up to a maximum of Rs.50,000 per day (subject to the type of account and country/region specific ATM limits)
  • Transfer funds up to Rs.1 million between your accounts and up to Rs.200,000 to third party accounts

  • Check your account balance
  • Pay your credit card and utility bills
  • Request a statement or chequebook
  • Change your personal identification number
  • Obtain a mini-statement

Branch counters

If you have a more complex request – or if you just prefer to do your banking in person – come and visit us at a branch counter. One of our team will be happy to help you.

HSBC Online Banking Kiosks

Access HSBC Online Banking at HSBC Online Banking kiosks available at all HSBC Branches and Day and Night Banking Centres.

Services offered by Teller

  • Withdrawals from accounts
  • Cash advances from credit cards
  • Issuing of foreign currency notes
  • Encashing of foreign currency notes

Services offered by Customer Service Representative

  • Opening and closures of accounts
  • Issuing of Demand Drafts & Cashier's Orders
  • Transfers
  • Accepting of Telegraphic Transfer/RTGS (Real Time Gross Settlement)/SLIPS (Sri Lanka Inter-bank Payment System) requests to be processed on the next working day.
  • Applying for loans and credit cards

Real Time Gross Settlement (RTGS)

Make large value Sri Lankan Rupee (LKR) payments to a domestic Sri Lankan Rupee account held at another local bank or to certain financial instituions on the same day.

Telegraphic Transfers

Telegraphic Transfers are the quickest and safest method of making payments or transferring funds overseas. Our Telegraphic Transfer service uses the most up-to-date electronic banking and satellite communication systems. Our extensive branch network ensures that we can remit funds to a beneficiary bank anywhere in the world within 48 hours.

Account Information Update Form

Please open this form on Adobe Reader on Desktop.

Come see us in person

Useful Information

Account Opening Smart Form

Please open this form on Adobe Reader on Desktop.

More convenient ways of banking

A man happily using laptop at home; image used for HSBC LK online banking page.
for HSBC banking services

Bank securely at the branch that never closes.

A man together with his little girl looking and his mobile phone; image used for HSBC LK mobile banking page.
for HSBC banking services

Mobile apps put banking at your fingertips.

A women is using smartphone and laptop; image used for HSBC ways to bank web chat page.

Message us instantly from the safety of home.

Listening to what you have to say about services matters to us. It's easy to share your ideas, stay informed and join the conversation.