If you wish to obtain this relief measure, please complete the letter of undertaking and send a request via written and/or electronic medium along with the below supporting documentation
- Latest salary slip (within last 2 months) and a salary slip as of Feb or March 2020 as proof of salary reduction.
- Employment confirmation letter as proof of job loss
If you are self -employed and wish to apply for a moratorium, please provide us last 2 months statements of other banks and 2 statements of other bank within January to March 2020 as proof of income reduction.
The completed documents can be handed over to the nearest HSBC branch or sent via email to firstname.lastname@example.org on or before 30 November 2020. In order for the request to be eligible, customers must place their signature on the letter of undertaking and submit with all relevant documents.